Privacy Notice
This Privacy Notice applies to Genesys Data Pty Ltd, ABN: 83 676 197 961
About Genesys Data
Genesys Data assists organisations in managing data responsibly by prioritising privacy, security and information risk; safeguarding data and aligning with privacy and compliance regulations. Putting Data First is central to our ethos as we support our clients in demonstrating fundamental practices related to data and system confidentiality, integrity, availability and recoverability.
What Is Personal Information?
The term ‘Personal Information’ has the meaning given to it in the Privacy Act (Cth). Personal Information is information we collect which identifies you or could be used to identify you.
Privacy Is Important
Privacy and Trust must go together and for this reason we will always be open and transparent about how we handle Personal Information.
Data Collection and Minimisation
We gather Personal Information for essential service delivery to clients, maintaining business relationships, managing online or in-person training and events, and providing updates on our latest developments.
Personal Information Collection
We collect Personal Information directly from you, such as during in-person or phone interactions, from mail and news subscriptions, website usage, or via Social Media interaction.
Explicitly, we may use your Personal Information to:
- Make contact with you;
- Be able to deliver our services and engagements;
- Conduct training, webinars and events
- Provide news, resources and information, where you’ve opted-in.
Also, we may use your Personal information for any other explicit purpose for which you have intentionally provided your information.
Social Media
We may collect your Personal Information from third parties. For example, through social media platforms such as Facebook and LinkedIn. You retain the right to request that we cease engaging with you via Social Media at any time, although and in relation to all such interactions, the terms and conditions of the other Social Media provider may prevail over these terms.
Website Analytics
From time to time, we may use website analytics to measure the usage or performance of genesysdata.com.au. We may collect meta-data, such as, how many people have visited our website, the pages viewed, referring websites or online platforms, access times and general performance.
Collected information is de-identified and is for the purpose of trend analysis only.
Sharing of Information
We will use and disclose your Personal Information only in manners that align with your reasonable expectations or when mandated by law.
We only share Personal Information with third-party Service Providers or Suppliers where necessary and we take appropriate measures to ensure that these organisations adhere to confidentiality and privacy obligations regarding the protection of your Personal Information.
Service Providers used by Genesys Data may include, though are not limited to the purposes of customer support, training and event management, email, cloud and file-storage and Software as a Service platforms.
Some of our Service Providers are located outside of Australia and may store data overseas, including the United States, India, Canada and the United Kingdom.
We do not sell or distribute your Personal Information.
Marketing Purposes
We may use your Personal Information for direct marketing relating to the nature of products and services carried out by Genesys Data. You will always have the right to opt-out of receiving marketing information.
Changes to this Privacy Notice
We reserve the right to make amendments to this Privacy Notice at any time. We will update this policy if we change how we handle Personal Information. The latest version of this Privacy Notice is always available at genesysdata.com.au/privacy-notice/
Personal Information Protection
The security of your Personal Information is important to us. We take all reasonable steps to securely store your Personal Information in a way that is protected from unauthorised use, access, modification or disclosure.
Your Personal Information is accessed by staff only on a “need-to-know” basis. Our team undergoes training to ensure secure handling of your Personal Information whenever accessed or utilised.
Right of Access and Correction
You have a right to access, update and correct your Personal Information, subject to exceptions allowed under the Privacy Act (Cth).
Contact Us about Privacy
Should you have any queries or concerns or wish to provide feedback about our privacy practices, please contact privacy@genesysdata.com.au.